Home›Help Center

How can we help you?

Find answers about accounts, bookings, payments and safety, or contact our team.
Help topics

Browse by topic

Getting started

How Kinify Services works for clients, step by step.

Account & login

Create an account, sign in, reset your password, update your profile.

Bookings

Contacting professionals, booking, changing or cancelling a job.

Payments & refunds

Payment options and how refunds are handled.

For professionals

Publishing your services, guidelines and tips to win clients.

Safety & trust

Good habits for safe jobs and how to report a problem.

Articles

Popular help articles

Use the search above to filter the list.
Contact support

Still need help?

Our team is here for clients and professionals. Choose the channel that suits you.

WhatsApp

Chat with our team on +243 857 420 677.

Call us

+243 857 420 677

Email

contact@services.kinifymarket.com

Contact form

Send us a message and we reply by email.

Problem with a listing, a message or a job? Report it to our team. In an emergency, contact the local authorities first.